Resolving Conflict
At work, in the church, in our families and in the community
Learn to identify and understand conflict and provide techniques for improving conflict resolution and communication skills.
Conflict does and will always exist. It exists as a reality in any relationship and will occur because people think differently and have differing needs. Jay Hall’s definition of conflict is:
Conflict exists whenever there are important differences between people, groups, or communities which, should they persist and remain unresolved, serve to keep the parties involved apart in some way.
Unresolved conflicts may grow from minor to major and little to big. Whether you’re dealing with a conflict at work or at home, the most valuable thing you can do is remain in control of your emotions. This can be incredibly difficult, particularly if you think the other person is being rude or insensitive. But it is vital that you keep your cool and not meet anger with anger if you hope to find a constructive resolution.
Even God’s children frequently view conflict the same way that non-believers do. However, Scripture teaches a different perspective. Understanding the idols of our heart that spark and fuel conflict will change the way a person addresses conflicts.
Topics
- Why is conflict so difficult?
- Eight key causes of conflict
- A biblical response to conflict
- Understanding your own conflict style
- Basic methods for resolving conflict
- What does God expect of me and the church in helping others resolve their own conflicts?
For more details contact the DOVE office or call 717.627.1996.
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